Thursday, November 6, 2008

The big reveal and a telegu love song

Well, I've decided to reveal the secret, I'm going to tell you which Canadian call center company I work with.

Are you ready????

It's HBC!!!!!! And I love it. Gap and Paypal are also in the building I work in as well, although I don't work with these groups. I technically work for GE Money, but these companies all fall under GE.

I thought it would be fun for you all to know (my friends and family) that when you call to activate your new HBC mastercard or call about HBC, you'll be calling where I work, and speak with agents I train, I might even be sitting next to them. Here's a hint, I'm usually with this group Monday-Friday at 230pm-4:30pm (EST time).

Yesterday while working with HBC, one of the agents started singing to me in Telegu (the state language). I had no idea what he was singing but apparently it was about him taking my exam of love with me being the love teacher and him being the student. Ya, I have no idea.

This is how the rest of the conversation went:

Mr. romance (obviously not his real name): "lalalalalala" (this is my cheap imitation of his singing in a language I don't understand).
me: "Mr. Romance, are you on a call?"
Mr. Romance: "Ya, Shelley, but it's a nice song"
Me: "Are you waiting to transfer the customer or something"?
Mr. romance: "No"
Me: Is the customer on hold????"
Mr. Romance: "Yes, I put her on hold to sing you the song"
Me: "What!! Don't do that.....get back to the customer, are you crazy?"
Mr. Romance: "Sorry for keeping you hold Ma'am.....how can I help you today?"

So next time you call HBC and the agent puts you on hold, he might just be signing me a Telegu love song. HAHAHA!!

3 comments:

Anonymous said...

My dearest Shelley ... I am so sorry for being so behind on your blog. I actually have a reminder in Outlook to prompt me to check your blog on a weekly basis (you know how I oh so depend on my electronic calendar!). Unfortunately, the past few reminders have had to be deleted on account of a busy schedule. Here I am now though!!! HBC, huh??? Very cool particularly since it gives you a connection to home! I miss you (but not enough to sing you a love song!:)).

Anonymous said...

LMAO!!! I am going to have to share this one at work!

Love you,

Shar

Anonymous said...

LMAO!!! I am going to have to share this one at work!

Love you,

Shar